Conversations
Keep the relationship in view
Connected email, contacts and WhatsApp Business bring business conversations back to the people and accounts they belong to.
Explore record email →Private enterprise context
Your company knows more than it remembers.
Bring conversations, meetings, relationships and records into one connected enterprise memory. Help people and agents understand who is involved, what was agreed and what happens next.
Source-linked knowledge · Your access rules apply
The knowledge in everyday work
Connect the work that holds the story
Meetings
Remember the commitment
Connected or recorded calls hold decisions, owners and next steps. Read source-linked facts alongside the account history.
Explore meeting intelligence →Records
Keep the account history together
Documents and CRM records give conversations a home, with the people, deals and working context your team already keeps.
Explore the connected CRM →From memory to understanding
Start with what your team already knows
Before a meeting, understand the people, the relationship and what changed. After it, recover the commitments and proposed follow-ups, with a path back to the conversation behind them.
See meeting briefs and follow-upsThe questions context answers
Who is involved?
Roles, relationships and the history of the account.
What was agreed?
Decisions, commitments and owners linked to the conversation.
What happens next?
Relevant actions, with sources your team can trace.
Your enterprise boundary
Private knowledge stays private
Private company knowledge stays separate from public intelligence. Your access rules apply to the context people and agents can retrieve, so connecting the work preserves the boundaries around it.
Sources retain their evidence and identities. A useful answer can point to the relationship, record or conversation behind it.
Ready for the next move
Give intelligence a memory of your business
Market intelligence shows what is happening outside. Private context explains what it means to your team. The two meet in useful account intelligence and permissioned context for agents.
Frequently asked questions
What is private enterprise context?
It is the knowledge in your connected business conversations, relationships, meetings, documents and CRM records, organised so your team and authorised agents can retrieve it with its sources and access rules.
Does connecting WhatsApp include every personal chat?
The supported connection is WhatsApp Business. Context comes from the business sources you connect and are authorised to access. It does not give Ishara automatic access to personal chats.
Is our private information added to public intelligence?
Private enterprise knowledge stays separate from shared public and licensed market intelligence. Context is retrieved under the connected user's permissions, and the knowledge-layer model does not represent private communications as general model training data.
Can we trace a suggested follow-up to its source?
Source-grounded facts and next-step proposals can include evidence from connected meetings, email and logged calls. Proposed changes are presented for review, with the relevant context behind them.
Make your company's knowledge useful.
Connect the conversations and relationships that give every next move its context.
Public intelligence · Private enterprise context · Agent access